Hi...I have searched for two days on your website and had no luck. I have an HP laptop:
Model G61 429WM
Windows 7 OS
BIOS Version: F.13
Processor Type: AMD Sempron M120
Processor Speed: 2100 MHz
Total Memory: 3072 MB
Only thing I can do is hit ESC when HP logo appears. It takes me to a start up menu...I done an F2, System Diagnostics, and ran tests:
Start-up test..it failed and short DST failed.
Run-In test...fail and short DST failed.
Hard disk 1 test failed
Memory test passed
When I exit the System Diagnostics it goes to a black screen and I have to restart...hit ESC on HP screen again to get to start menu again...I hit F11 for system recovery...a screen came up saying "windows is loading file" A new screen comes up saying windows is loading and the winpdows logo appears...it then goes to a blue screen, it isn't a solid blue screen, it goes from light blue at the top to a dark blue at the bottom...it looks like sun rays coming down from the top. The cursor is a big white arrow and I can move it but that's all except restart and to back to start menu. If I don't hit the ESC button it just goes to a black screen and if I hit the enter button to continue start up it goes to a black screen also.
It's been a while since this problem occurred. I haven't had time to try work on it but it seems like the last thing I did on it was to download some pictures from my digital camera.
I don't know what to do. Can someone please help me? It would be appreciated very much! Thank you!
Model G61 429WM
Windows 7 OS
BIOS Version: F.13
Processor Type: AMD Sempron M120
Processor Speed: 2100 MHz
Total Memory: 3072 MB
Only thing I can do is hit ESC when HP logo appears. It takes me to a start up menu...I done an F2, System Diagnostics, and ran tests:
Start-up test..it failed and short DST failed.
Run-In test...fail and short DST failed.
Hard disk 1 test failed
Memory test passed
When I exit the System Diagnostics it goes to a black screen and I have to restart...hit ESC on HP screen again to get to start menu again...I hit F11 for system recovery...a screen came up saying "windows is loading file" A new screen comes up saying windows is loading and the winpdows logo appears...it then goes to a blue screen, it isn't a solid blue screen, it goes from light blue at the top to a dark blue at the bottom...it looks like sun rays coming down from the top. The cursor is a big white arrow and I can move it but that's all except restart and to back to start menu. If I don't hit the ESC button it just goes to a black screen and if I hit the enter button to continue start up it goes to a black screen also.
It's been a while since this problem occurred. I haven't had time to try work on it but it seems like the last thing I did on it was to download some pictures from my digital camera.
I don't know what to do. Can someone please help me? It would be appreciated very much! Thank you!