I didn't know where else to put this so I apologize ahead of time.
I am working on this computer running Windows 7. After running several anti-virus/malware programs (Avast, Microsoft Essentials, Malwarebytes, EmsisoftEmergencyKit) several viruses were removed. I didn't note the names at the time. Prior to the removal, certain features wouldn't work, e.g. when clicking on a Control Panel applet, nothing would run. Those things are working now. I am able to get online, but certain items fail, such as updating Microsoft Essentials. I checked and Firewall is not running, nor can I get it running.
I have tried running MS Fix It, importing registry entries for Base Filtering Engine (BFE) and Windows Firewall Authorization Driver (MPSDRV) - doesn't seem to be running...
I am open to ANY ideas.
Here are the details from SysInfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II P340 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3834 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 256 Mb
Hard Drives: C: Total - 286999 MB, Free - 229842 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: None
I am attaching the HijackThis.log in case you need this as well...
I am working on this computer running Windows 7. After running several anti-virus/malware programs (Avast, Microsoft Essentials, Malwarebytes, EmsisoftEmergencyKit) several viruses were removed. I didn't note the names at the time. Prior to the removal, certain features wouldn't work, e.g. when clicking on a Control Panel applet, nothing would run. Those things are working now. I am able to get online, but certain items fail, such as updating Microsoft Essentials. I checked and Firewall is not running, nor can I get it running.
I have tried running MS Fix It, importing registry entries for Base Filtering Engine (BFE) and Windows Firewall Authorization Driver (MPSDRV) - doesn't seem to be running...
I am open to ANY ideas.
Here are the details from SysInfo:
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Home Premium, Service Pack 1, 64 bit
Processor: AMD Athlon(tm) II P340 Dual-Core Processor, AMD64 Family 16 Model 6 Stepping 3
Processor Count: 2
RAM: 3834 Mb
Graphics Card: ATI Mobility Radeon HD 4200 Series, 256 Mb
Hard Drives: C: Total - 286999 MB, Free - 229842 MB;
Motherboard: TOSHIBA, Portable PC
Antivirus: None
I am attaching the HijackThis.log in case you need this as well...