Model: Dell Inspiron M5030
OS: Windows 7 Professional
Windows Updates do not configure past 30% (computer black screens and restarts) and the computer screen will periodically go black regardless of whether it's nudged or not. Sometimes, when it flickers, it suggests that you "Solve a problem with the ATI Adapter" but it never downloads the suggested solution. Windows also, apparently, reports problems with Skype despite a reinstall of Skype.
This sounds like a software problem but I'm not sure what it was.
System Restore is disabled and it cannot be re-enabled; this makes me think it's malware.
Reinstalling the video drivers helped for a little while, but it's back to the way it used to be.
Halp?
Edit: Just ran Avast boot time scan and the screen went black, but we pinched the screen edge and it came back. WaT?
OS: Windows 7 Professional
Windows Updates do not configure past 30% (computer black screens and restarts) and the computer screen will periodically go black regardless of whether it's nudged or not. Sometimes, when it flickers, it suggests that you "Solve a problem with the ATI Adapter" but it never downloads the suggested solution. Windows also, apparently, reports problems with Skype despite a reinstall of Skype.
This sounds like a software problem but I'm not sure what it was.
System Restore is disabled and it cannot be re-enabled; this makes me think it's malware.
Reinstalling the video drivers helped for a little while, but it's back to the way it used to be.
Halp?
Edit: Just ran Avast boot time scan and the screen went black, but we pinched the screen edge and it came back. WaT?