I understand that each and every solution for removal of this virus is individualized and specific to each computer, so I'm posting my specific issues here, even though there are plenty of solutions previously given.
I have an HP laptop running Vista Home O/S and have 2 separate user accounts. One account has become infected with the FBI Moneypak virus which continually came up with the FBI Virus/MoneyPak page when starting. I ran Malwarebytes from my other account but it does not detect the virus on the computer, though it did find a couple of other minor malware issues (FunMoods) and I removed those. However, I still can't get my main account up and running due to the FBI Virus. I found one possible solution, but they want $39.95 to run their software and I was hoping that the technicians here can help. I have donated in the past for help and plan to do so again once we get through this issue.
I know it's a long painstaking effort, but I'm ready to go. I am somewhat of a novice, (though can follow directions) so please be patient.
I have an HP laptop running Vista Home O/S and have 2 separate user accounts. One account has become infected with the FBI Moneypak virus which continually came up with the FBI Virus/MoneyPak page when starting. I ran Malwarebytes from my other account but it does not detect the virus on the computer, though it did find a couple of other minor malware issues (FunMoods) and I removed those. However, I still can't get my main account up and running due to the FBI Virus. I found one possible solution, but they want $39.95 to run their software and I was hoping that the technicians here can help. I have donated in the past for help and plan to do so again once we get through this issue.
I know it's a long painstaking effort, but I'm ready to go. I am somewhat of a novice, (though can follow directions) so please be patient.