About a month ago, I bought this laptop, BRAND NEW, and I've had problems with it since the beginning. When I run a speed test, it averages about 2.36 Mpbs download speed and 1.14 Mpbs upload speed. After a strenuous two hour long session with an HP representative, they finally concluded that it wasn't the computer causing the problem, it "must be the router" which is bullcrap. I have a cell phone and a four year old desktop (both in the same room) that run an average of about 12 Mpbs so it can't be the router. The laptop is the ONLY device giving me hell. I've been trying to find solutions ALL DAY and I'm frustrated and ready to scream. After a google search I've found MANY people with the same exact problem with this laptop, but almost none have found solutions (and I haven't found a solution yet that worked). PLEASE, can someone help me???
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