Quantcast
Channel: Tech Support Guy
Viewing all articles
Browse latest Browse all 29110

My pc is not wanting to ownload any updates nor programs not even to fix it pls help

$
0
0
1. HijackThis
.
UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
IF REQUESTED, ZIP IT UP & ATTACH IT
.
DDS (Ver_2012-11-20.01)
.
Microsoft Windows 7 Home Premium
Boot Device: \Device\HarddiskVolume2
Install Date: 2/8/2011 1:39:00 PM
System Uptime: 6/2/2013 12:05:04 AM (2 hours ago)
.
Motherboard: Gateway | | ZX6900
Processor: Intel(R) Core(TM) i3 CPU 550 @ 3.20GHz | CPU 1 | 3200/133mhz
.
==== Disk Partitions =========================
.
C: is FIXED (NTFS) - 913 GiB total, 853.49 GiB free.
D: is CDROM ()
E: is Removable
.
==== Disabled Device Manager Items =============
.
==== System Restore Points ===================
.
RP109: 3/18/2013 4:02:00 AM - Windows Update
RP110: 3/22/2013 5:14:57 AM - Windows Update
RP111: 3/26/2013 5:38:31 AM - Windows Update
RP112: 4/2/2013 5:38:19 AM - Windows Update
RP113: 4/24/2013 10:40:31 AM - Scheduled Checkpoint
RP114: 4/25/2013 2:41:59 AM - Windows Update
RP115: 4/30/2013 2:41:53 AM - Windows Update
RP116: 5/14/2013 7:18:15 PM - Scheduled Checkpoint
RP117: 5/15/2013 4:39:59 AM - Windows Update
RP118: 5/17/2013 12:42:49 AM - Installed Microsoft .NET Framework 1.1
RP119: 5/17/2013 12:44:41 AM - Installed Socrates Media Product Browser
RP120: 5/17/2013 12:50:11 AM - Removed Socrates Media Product Browser
RP121: 5/21/2013 3:18:00 AM - Windows Update
RP122: 5/28/2013 3:18:08 AM - Windows Update
RP123: 5/31/2013 5:38:16 AM - Windows Update
RP124: 6/1/2013 4:50:33 AM - Installed CenturyLink Installer
RP125: 6/1/2013 5:05:07 PM - Windows Update
RP126: 6/1/2013 10:55:58 PM - Installed Microsoft Fix it 50195
.
==== Installed Programs ======================
.
18 Wheels of Steel - American Long Haul
Acrobat.com
Adams Personal Legal Forms And Agreements 1.0
Adobe AIR
Adobe Flash Player 11 ActiveX
Adobe Reader 9.1 MUI
Advertising Center
Agatha Christie - Death on the Nile
ALOT Appbar
AppGraffiti
Apple Application Support
Apple Mobile Device Support
Apple Software Update
Bejeweled 2 Deluxe
Bing Bar
Bing Rewards Client Installer
Blackhawk Striker 2
Bonjour
Build-a-lot 2
CenturyLink Installer
CenturyLink Personal Digital Vault™
Chuzzle Deluxe
Cooliris for Internet Explorer
Coupon Printer for Windows
Cricket Broadband CROSSWAVE
D3DX10
Diner Dash 2 Restaurant Rescue
Dora's Carnival Adventure
eBay Worldwide
Facebook Video Calling 1.2.0.287
FATE
Gateway Games
Gateway InfoCentre
Gateway Recovery Management
Gateway Registration
Gateway ScreenSaver
Gateway TouchPortal
Gateway Updater
Google Update Helper
Hotkey Utility
HP Photo Creations
HP Photosmart 7510 series Basic Device Software
HP Photosmart 7510 series Help
HP Photosmart 7510 series Product Improvement Study
HP Update
HPDiagnosticAlert
iCloud
Identity Card
ImagXpress
Inbox Toolbar
Intel(R) Control Center
Intel(R) Graphics Media Accelerator Driver
Intel(R) Management Engine Components
Intel(R) Rapid Storage Technology
ITE Infrared Transceiver
iTunes
Java Auto Updater
Java(TM) 6 Update 35
Jewel Quest - Heritage
Jewel Quest Solitaire 2
John Deere Drive Green
Junk Mail filter update
McAfee Security Scan Plus
MediaShow Espresso
Mesh Runtime
Microsoft .NET Framework 1.1
Microsoft .NET Framework 4 Client Profile
Microsoft Application Error Reporting
Microsoft Office 2010
Microsoft Office Click-to-Run 2010
Microsoft Office Starter 2010 - English
Microsoft Primary Interoperability Assemblies 2005
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Touch Pack for Windows 7
Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
Microsoft XNA Framework Redistributable 3.0
MSVCRT
MSVCRT_amd64
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
MyCenturyLink Toolbar
Nero 9 Essentials
Nero ControlCenter
Nero DiscSpeed
Nero DiscSpeed Help
Nero DriveSpeed
Nero DriveSpeed Help
Nero Express Help
Nero InfoTool
Nero InfoTool Help
Nero Installer
Nero Online Upgrade
Nero StartSmart
Nero StartSmart Help
Nero StartSmart OEM
NeroExpress
neroxml
Norton AntiVirus
Norton Safe Web Lite
Penguins!
Plants vs. Zombies
PlayReady PC Runtime amd64
Polar Bowler
Polar Golfer
QuickTime
Realtek High Definition Audio Driver
Realtek USB 2.0 Card Reader
Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
THX TruStudio PC
Times Reader
Touch Movie
Touch MVP
TouchCam
TouchSettings
Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
Update for Microsoft .NET Framework 4 Client Profile (KB2473228)
Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
Update Installer for WildTangent Games App
Virtual Earth 3D (Beta)
Virtual Villagers 4 - The Tree of Life
WebM Media Foundation Components
Welcome Center
WildTangent Games App (Gateway Games)
Windows Live Communications Platform
Windows Live Essentials
Windows Live ID Sign-in Assistant
Windows Live Installer
Windows Live Language Selector
Windows Live Mail
Windows Live Mesh
Windows Live Mesh ActiveX Control for Remote Connections
Windows Live Messenger
Windows Live MIME IFilter
Windows Live Movie Maker
Windows Live Photo Common
Windows Live Photo Gallery
Windows Live PIMT Platform
Windows Live Remote Client
Windows Live Remote Client Resources
Windows Live Remote Service
Windows Live Remote Service Resources
Windows Live SOXE
Windows Live SOXE Definitions
Windows Live UX Platform
Windows Live UX Platform Language Pack
Windows Live Writer
Windows Live Writer Resources
Zuma's Revenge
.
==== Event Viewer Messages From Past Week ========
.
6/2/2013 1:51:03 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer ROUTER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{FD55A040-BD62-4A18-AA20-DD8158A761A8}. The master browser is stopping or an election is being forced.
6/1/2013 2:55:32 AM, Error: bowser [8003] - The master browser has received a server announcement from the computer ROUTER that believes that it is the master browser for the domain on transport NetBT_Tcpip_{CDCBA57F-7889-487F-8FF6-E60F879825BC}. The master browser is stopping or an election is being forced.
5/29/2013 10:54:38 PM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user frys-PC\frys SID (S-1-5-21-2224737098-3417216963-3988914183-1000) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
5/29/2013 10:33:14 PM, Error: NetBT [4321] - The name "WORKGROUP :1d" could not be registered on the interface with IP address 192.168.0.62. The computer with the IP address 192.168.0.42 did not allow the name to be claimed by this computer.
.
==== End Of File ===========================
2.
DDS (Ver_2012-11-20.01) - NTFS_AMD64
Internet Explorer: 9.0.8112.16464
Run by frys at 2:10:37 on 2013-06-02
Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3895.1938 [GMT -7:00]
.
AV: Norton AntiVirus Online *Enabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
SP: Norton AntiVirus Online *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
.
============== Running Processes ===============
.
C:\Windows\system32\lsm.exe
C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k RPCSS
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
C:\Windows\system32\svchost.exe -k LocalService
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Windows\System32\spoolsv.exe
C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe
C:\Program Files\Bonjour\mDNSResponder.exe
C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\LMS\LMS.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe
C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe
C:\Program Files (x86)\Cyberlink\Shared files\RichVideo.exe
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe
C:\Windows\system32\svchost.exe -k imgsvc
C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe
C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Virtualization Handler\CVHSVC.EXE
C:\Windows\system32\SearchIndexer.exe
C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
C:\Windows\system32\taskhost.exe
C:\Windows\SYSTEM32\WISPTIS.EXE
C:\Program Files\Common Files\microsoft shared\ink\TabTip.exe
C:\Program Files (x86)\Norton AntiVirus\Engine\20.3.1.22\ccSvcHst.exe
C:\Program Files (x86)\Common Files\Microsoft Shared\Ink\TabTip32.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Program Files\Windows Media Player\wmpnetwk.exe
C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
C:\Windows\System32\svchost.exe -k LocalServicePeerNet
C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe
C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\InputPersonalization.exe
C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.exe
C:\Windows\system32\svchost.exe -k SDRSVC
C:\Windows\System32\WUDFHost.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\Macromed\Flash\FlashUtil32_11_7_700_202_ActiveX.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Program Files (x86)\Internet Explorer\iexplore.exe
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\SysWOW64\NOTEPAD.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\wbem\wmiprvse.exe
C:\Windows\System32\cscript.exe
.
============== Pseudo HJT Report ===============
.
uStart Page = hxxp://www.bing.com/?pc=MAGW
uSearch Bar = Preserve
uDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
mStart Page = hxxp://www.bing.com/?pc=MAGW
mDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
mWinlogon: Userinit = userinit.exe
BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\20.3.1.22\ips\ipsbho.dll
BHO: AppGraffiti: {6F6A5334-78E9-4D9B-8182-8B41EA8C39EF} - C:\Program Files (x86)\AppGraffiti\AppGraffiti.dll
BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre6\bin\ssv.dll
BHO: ALOT Appbar Helper: {85F5CF95-EC8F-49fc-BB3F-38C79455CBA2} - C:\Program Files (x86)\alotappbar\bin\BHO\ALOTHelperBHO.dll
BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
BHO: CenturyLink: {A317CB83-299C-4FC8-9ED7-2D64117D98EE} - C:\Program Files (x86)\qwesttoolbar\qwesttoolbarDx.dll
BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BingExt.dll
BHO: Inbox Toolbar: {D3D233D5-9F6D-436C-B6C7-E63F77503B30} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll
BHO: Cooliris Plug-In for Internet Explorer: {EAEE5C74-6D0D-4aca-9232-0DA4A7B866BA} - C:\Program Files (x86)\PicLensIE\cooliris.dll
BHO: Norton Safe Web Lite BHO: {F0DA78E9-6B60-42fb-BC26-EF2CFB8C8FF3} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\CoIEPlg.dll
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll
TB: ALOT Appbar: {A531D99C-5A22-449b-83DA-872725C6D0ED} - C:\Program Files (x86)\alotappbar\bin\ALOTHelper.dll
TB: &Inbox Toolbar: {D7E97865-918F-41E4-9CD0-25AB1C574CE8} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll
TB: Norton Safe Web Lite: {30CEEEA2-3742-40e4-85DD-812BF1CBB83D} - C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\CoIEPlg.dll
TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
TB: CenturyLink: {A317CB83-299C-4FC8-9ED7-2D64117D98EE} - C:\Program Files (x86)\qwesttoolbar\qwesttoolbarDx.dll
uRun: [Facebook Update] "C:\Users\frys\AppData\Local\Facebook\Update\FacebookUpdate.exe" /c /nocrashserver
uRun: [InboxToolbar] "C:\PROGRA~2\INBOXT~1\Inbox.exe" /STARTUP
mRun: [Adobe Reader Speed Launcher] "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\Reader_sl.exe"
mRun: [Hotkey Utility] C:\Program Files (x86)\Gateway\Hotkey Utility\HotkeyUtility.exe
mRun: [IAStorIcon] C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorIcon.exe
mRun: [TouchPortalV3Launcher] C:\Program Files (x86)\Gateway\Gateway TouchPortal\TouchPortalLauncher.exe na
mRun: [MDS_Menu] "C:\Program Files (x86)\Gateway\Gateway TouchPortal\MediaShow Espresso\MUITransfer\MUIStartMenu.exe" "C:\Program Files (x86)\Gateway\Gateway TouchPortal\MediaShow Espresso" UpdateWithCreateOnce "Software\CyberLink\MediaShow Espresso\5.6"
mRun: [TouchMovieService] "C:\Program Files (x86)\Gateway\Gateway TouchPortal\Touch Movie\TouchMovieService.exe"
mRun: [THX Audio Control Panel] "C:\Program Files (x86)\Creative\THX TruStudio PC\THXAudioCP\THXAudio.exe" /r
mRun: [UpdReg] C:\Windows\UpdReg.EXE
mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe"
mRun: [CenturyLinkTouchPointAgent] "C:\Program Files (x86)\CenturyLink\Desktop\CenturyLinkTouchPointAgent.exe" /autostart
mRun: [Qwest Personal Digital Vault] "C:\Program Files (x86)\CenturyLink Personal Digital Vault\QwestPersonalDigitalVault.exe" /m
mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
mRun: [HP Software Update] C:\Program Files (x86)\Hp\HP Software Update\HPWuSchd2.exe
mRun: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"
mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime
StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\MCAFEE~1.LNK - C:\Program Files (x86)\McAfee Security Scan\2.1.121\SSScheduler.exe
mPolicies-Explorer: NoActiveDesktop = dword:1
mPolicies-Explorer: NoActiveDesktopChanges = dword:1
mPolicies-System: ConsentPromptBehaviorUser = dword:3
mPolicies-System: EnableUIADesktopToggle = dword:0
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
IE: {22CC3EBD-C286-43aa-B8E6-06B115F74162} - C:\Program Files (x86)\Hewlett-Packard\SmartPrint\smartprintsetup.exe
IE: {3437D640-C91A-458f-89F5-B9095EA4C28B} - {04F93351-81D2-4484-9982-0D55DEFFFAE6} - C:\Program Files (x86)\PicLensIE\cooliris.dll
DPF: {63F5866B-A7C5-40B4-9A89-0CCA99726C8D} - hxxps://secure.logmeinrescue.com/Customer/x86/RescueDownloader.cab
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-0016-0000-0035-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_35-windows-i586.cab
TCP: NameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{7EE7952F-3176-4C9E-833B-A94598DE8A1E} : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{CDCBA57F-7889-487F-8FF6-E60F879825BC} : DHCPNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{CDCBA57F-7889-487F-8FF6-E60F879825BC}\2656C6B696E6E2434623 : DHCPNameServer = 192.168.2.1
TCP: Interfaces\{CDCBA57F-7889-487F-8FF6-E60F879825BC}\3425F4353575146554D203936316 : DHCPNameServer = 192.168.1.1 192.168.1.1
TCP: Interfaces\{CDCBA57F-7889-487F-8FF6-E60F879825BC}\D42562D42535C4F4655423031313 : DHCPNameServer = 192.168.0.1
TCP: Interfaces\{CDCBA57F-7889-487F-8FF6-E60F879825BC}\D697177756374723838383 : DHCPNameServer = 192.168.0.1 205.171.2.25
TCP: Interfaces\{FD55A040-BD62-4A18-AA20-DD8158A761A8} : DHCPNameServer = 192.168.0.1 205.171.2.25
Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - C:\Program Files (x86)\Inbox Toolbar\Inbox.dll
Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
SSODL: WebCheck - <orphaned>
x64-mStart Page = hxxp://www.bing.com/?pc=MAGW
x64-mDefault_Page_URL = hxxp://www.bing.com/?pc=MAGW
x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
x64-Run: [TouchORB] C:\Program Files (x86)\TouchSettings\TouchPortalOBR.exe
x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s
x64-Run: [TouchPortalV3Launcher] C:\Program Files (x86)\Gateway\Gateway TouchPortal\TouchPortalLauncher.exe na
x64-Run: [RunDLLEntry_THXCfg] C:\Windows\System32\RunDLL32.exe C:\Windows\System32\THXCfg64.dll,RunDLLEntry THXCfg64
x64-Run: [IgfxTray] C:\Windows\System32\igfxtray.exe
x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe
x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe
x64-Handler: inbox - {37540F19-DD4C-478B-B2DF-C19281BCAF27} - <orphaned>
x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
x64-Notify: igfxcui - igfxdev.dll
x64-SSODL: WebCheck - <orphaned>
.
============= SERVICES / DRIVERS ===============
.
R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1403010.016\symds64.sys [2013-6-1 493656]
R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1403010.016\symefa64.sys [2013-6-1 1139800]
R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\BASHDefs\20130515.001\BHDrvx64.sys [2013-5-15 1390680]
R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1403010.016\ccsetx64.sys [2013-6-1 168096]
R1 ccSet_NST;Norton Safe Web Lite Settings Manager;C:\Windows\System32\drivers\NSTx64\0200000.010\ccSetx64.sys [2012-9-29 167048]
R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_20.1.0.24\Definitions\IPSDefs\20130531.001\IDSviA64.sys [2013-5-31 513184]
R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1403010.016\ironx64.sys [2013-6-1 224416]
R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1403010.016\symnets.sys [2013-6-1 432800]
R2 {6E090BD5-4EF5-4bf0-A968-74049E88E935};Power Control [2010/12/26 14:02:47];C:\Program Files (x86)\Gateway\Gateway TouchPortal\Touch Movie\000.fcl [2010-9-16 146928]
R2 cvhsvc;Client Virtualization Handler;C:\Program Files (x86)\Common Files\microsoft shared\Virtualization Handler\CVHSVC.EXE [2012-1-4 822624]
R2 GREGService;GREGService;C:\Program Files (x86)\Gateway\Registration\GREGsvc.exe [2010-1-8 23584]
R2 IAStorDataMgrSvc;Intel(R) Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel(R) Rapid Storage Technology\IAStorDataMgrSvc.exe [2010-12-26 13336]
R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\20.3.1.22\ccsvchst.exe [2013-6-1 144520]
R2 NSL;Norton Safe Web Lite;C:\Program Files (x86)\Norton Safe Web Lite\Engine\2.0.0.16\ccSvcHst.exe [2012-9-29 138760]
R2 sftlist;Application Virtualization Client;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftlist.exe [2011-10-1 508776]
R2 UNS;Intel(R) Management & Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel(R) Management Engine Components\UNS\UNS.exe [2010-8-27 2320920]
R2 Updater Service;Updater Service;C:\Program Files\Gateway\Gateway Updater\UpdaterService.exe [2010-8-27 243232]
R3 AVerPola;AVerMedia USB Polaris Series Capture Service;C:\Windows\System32\drivers\AVerPola.sys [2010-8-27 374904]
R3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\SeaPort.EXE [2012-2-10 240408]
R3 e1kexpress;Intel(R) PRO/1000 PCI Express Network Connection Driver K;C:\Windows\System32\drivers\e1k62x64.sys [2010-8-27 294064]
R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-6-1 138912]
R3 HECIx64;Intel(R) Management Engine Interface;C:\Windows\System32\drivers\HECIx64.sys [2010-8-27 56344]
R3 huawei_enumerator;huawei_enumerator;C:\Windows\System32\drivers\ew_jubusenu m.sys [2012-10-7 83456]
R3 IntcDAud;Intel(R) Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2010-8-27 271872]
R3 MBfilt;MBfilt;C:\Windows\System32\drivers\MBfilt64.sys [2010-12-26 32344]
R3 netr28x;Ralink 802.11n Extensible Wireless Driver;C:\Windows\System32\drivers\netr28x.sys [2010-8-27 852256]
R3 RSUSBSTOR;RtsUStor.Sys Realtek USB Card Reader;C:\Windows\System32\drivers\RtsUStor.sys [2010-8-27 239136]
R3 Sftfs;Sftfs;C:\Windows\System32\drivers\Sftfslh.sys [2011-10-1 764264]
R3 Sftplay;Sftplay;C:\Windows\System32\drivers\Sftplaylh.sys [2011-10-1 268648]
R3 Sftredir;Sftredir;C:\Windows\System32\drivers\Sftredirlh.sys [2011-10-1 25960]
R3 Sftvol;Sftvol;C:\Windows\System32\drivers\Sftvollh.sys [2011-10-1 22376]
R3 sftvsa;Application Virtualization Service Agent;C:\Program Files (x86)\Microsoft Application Virtualization Client\sftvsa.exe [2011-10-1 219496]
S2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.361.0\BBSvc.EXE [2012-2-10 193816]
S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
S3 ew_hwusbdev;Huawei MobileBroadband USB PNP Device;C:\Windows\System32\drivers\ew_hwusbdev.sys [2012-10-7 114560]
S3 ewusbnet;HUAWEI USB-NDIS miniport;C:\Windows\System32\drivers\ewusbnet.sys [2012-10-7 252928]
S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
S3 McComponentHostService;McAfee Security Scan Component Host Service;C:\Program Files (x86)\McAfee Security Scan\2.1.121\McCHSvc.exe [2010-9-2 227232]
S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2011-7-20 59392]
S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-12-13 54784]
S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-25 1255736]
S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
.
=============== File Associations ===============
.
FileExt: .exe: Applications\ehshell.exe="C:\Windows\eHome\ehshell.exe" "%1" [UserChoice]
.
=============== Created Last 30 ================
.
2013-06-02 04:10:31 493656 ----a-w- C:\Windows\System32\drivers\NAVx64\1403010.016\symds64.sys
2013-06-02 04:10:31 432800 ----a-w- C:\Windows\System32\drivers\NAVx64\1403010.016\symnets.sys
2013-06-02 04:10:31 23448 ----a-r- C:\Windows\System32\drivers\NAVx64\1403010.016\symelam.sys
2013-06-02 04:10:31 1139800 ----a-w- C:\Windows\System32\drivers\NAVx64\1403010.016\symefa64.sys
2013-06-02 04:10:30 796248 ----a-w- C:\Windows\System32\drivers\NAVx64\1403010.016\srtsp64.sys
2013-06-02 04:10:30 36952 ----a-w- C:\Windows\System32\drivers\NAVx64\1403010.016\srtspx64.sys
2013-06-02 04:10:30 224416 ----a-w- C:\Windows\System32\drivers\NAVx64\1403010.016\ironx64.sys
2013-06-02 04:10:30 168096 ----a-w- C:\Windows\System32\drivers\NAVx64\1403010.016\ccsetx64.sys
2013-06-02 03:46:46 -------- d-----w- C:\Windows\System32\drivers\NAVx64\1403010.016
2013-06-02 00:06:33 539984 ----a-w- C:\ProgramData\Microsoft\eHome\Packages\MCESpotlight\MCESpotlight-2\SpotlightResources.dll
2013-06-02 00:05:20 -------- d-----w- C:\Program Files\PlayReady
2013-06-01 12:43:23 -------- d-----w- C:\Users\frys\AppData\Roaming\PCHC
2013-06-01 12:40:20 -------- d-----w- C:\Program Files (x86)\qwesttoolbar
2013-06-01 12:05:41 177312 ----a-w- C:\Windows\System32\drivers\SYMEVENT64x86.SYS
2013-06-01 12:05:41 -------- d-----w- C:\Program Files\Symantec
2013-06-01 12:05:41 -------- d-----w- C:\Program Files\Common Files\Symantec Shared
2013-06-01 12:05:17 -------- d-----w- C:\Windows\System32\drivers\NAVx64
2013-06-01 12:05:16 -------- d-----w- C:\Program Files (x86)\Norton AntiVirus
2013-06-01 09:35:58 -------- d-----w- C:\Users\frys\AppData\Local\ElevatedDiagnostics
2013-05-31 12:38:44 9460464 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{DDC10FFC-0B71-40D1-ABB2-7DE8BF9A00E7}\mpengine.dll
2013-05-30 07:33:46 689552 ----a-w- C:\Program Files (x86)\64Uninstall TelevisionFanatic.dll
2013-05-30 07:33:46 165832 ----a-w- C:\Program Files (x86)\64res.dll
2013-05-29 08:38:55 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin5.dll
2013-05-29 08:38:55 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin4.dll
2013-05-29 08:38:55 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin3.dll
2013-05-29 08:38:55 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin2.dll
2013-05-29 08:38:55 159744 ----a-w- C:\Program Files (x86)\Internet Explorer\Plugins\npqtplugin.dll
2013-05-29 08:29:55 -------- d-----w- C:\Program Files\iPod
2013-05-29 08:29:54 -------- d-----w- C:\ProgramData\34BE82C4-E596-4e99-A191-52C6199EBF69
2013-05-29 08:29:54 -------- d-----w- C:\Program Files\iTunes
2013-05-29 08:29:54 -------- d-----w- C:\Program Files (x86)\iTunes
2013-05-17 07:52:13 -------- d-----w- C:\Users\frys\AppData\Local\TOPS
2013-05-17 07:45:02 -------- d-----w- C:\Users\frys\AppData\Local\ApplicationHistory
2013-05-17 07:44:47 -------- d-----w- C:\Program Files (x86)\SocratesMedia
2013-05-17 07:43:07 -------- d-----w- C:\Windows\SysWow64\URTTEMP
.
==================== Find3M ====================
.
2013-05-20 07:14:23 71048 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
2013-05-20 07:14:23 692104 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe
2013-05-02 09:06:08 278800 ------w- C:\Windows\System32\MpSigStub.exe
2013-05-01 10:59:12 94208 ----a-w- C:\Windows\SysWow64\QuickTimeVR.qtx
2013-05-01 10:59:12 69632 ----a-w- C:\Windows\SysWow64\QuickTime.qts
.
============= FINISH: 2:10:47.47 ===============



3. Copy and paste the attach.txt file.
could not find this file as i tried double clicking on it he windows media center program keeps opening. Windows media center keeps opening everytime i try to open any thing internet, updates, ect.

.

4. Copy and paste the contents of the ark.txt file
It happened with this download as well. Windows media kept popping up.

Viewing all articles
Browse latest Browse all 29110

Trending Articles