Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft® Windows Vista Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 2045 Mb
Graphics Card: NVIDIA GeForce Go 7300, 128 Mb
Hard Drives: C: Total - 71453 MB, Free - 8728 MB; D: Total - 71178 MB, Free - 40914 MB;
Motherboard: Acer, Grapevine
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled
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Dear Tech Support Guy,
I wonder if I can ask your help?
My computer Acer 5633 WLMi running Vista has been a pain for over a year now, totally unreliable,but is now getting unmanageable. It crashes constantly. It usually takes several goes to get it up and running, let alone online. Yet when I do the Windows diagnostics, it always says the memory/health are good. I keep using the Windows repair programs, especially the start up ones, but it does not repair or help.
After two hours of crashing today when I tried to start it, I have taken all my files out and put them on a memory stick. (I had previously removed iTunes, all photos, and the bigger files as it was almost full)
I cleaned it with CCleaner and Glary Utilities. So now it has no files of mine - Just the system. Still it crashes. I have just checked and the free space is only 8.64GB and 61.1. GB used space. Surely this is not right?
I try to keep it up to date with auto updates from Windows and File Hippo, downloading what is necessary. I did a scan re updating the Bios (not sure about them), seems just about everything was out of date - or was it sales hype?
I thought about a re-install. I have 9 Acer cd's, but seem to have no Vista, just an upgrade. So, I am unsure what to do - can you advise before I mess something up and later regret it.
You, and your colleagues, do a wonderful job. I have learned a great deal from you. Thank you. YG:up::)
OS Version: Microsoft® Windows Vista Home Premium, Service Pack 2, 32 bit
Processor: Intel(R) Core(TM)2 CPU T5500 @ 1.66GHz, x64 Family 6 Model 15 Stepping 2
Processor Count: 2
RAM: 2045 Mb
Graphics Card: NVIDIA GeForce Go 7300, 128 Mb
Hard Drives: C: Total - 71453 MB, Free - 8728 MB; D: Total - 71178 MB, Free - 40914 MB;
Motherboard: Acer, Grapevine
Antivirus: AVG Anti-Virus Free Edition 2011, Updated and Enabled
-----------------------------------------------------------------------------------------------------------------------------------------------------------------
Dear Tech Support Guy,
I wonder if I can ask your help?
My computer Acer 5633 WLMi running Vista has been a pain for over a year now, totally unreliable,but is now getting unmanageable. It crashes constantly. It usually takes several goes to get it up and running, let alone online. Yet when I do the Windows diagnostics, it always says the memory/health are good. I keep using the Windows repair programs, especially the start up ones, but it does not repair or help.
After two hours of crashing today when I tried to start it, I have taken all my files out and put them on a memory stick. (I had previously removed iTunes, all photos, and the bigger files as it was almost full)
I cleaned it with CCleaner and Glary Utilities. So now it has no files of mine - Just the system. Still it crashes. I have just checked and the free space is only 8.64GB and 61.1. GB used space. Surely this is not right?
I try to keep it up to date with auto updates from Windows and File Hippo, downloading what is necessary. I did a scan re updating the Bios (not sure about them), seems just about everything was out of date - or was it sales hype?
I thought about a re-install. I have 9 Acer cd's, but seem to have no Vista, just an upgrade. So, I am unsure what to do - can you advise before I mess something up and later regret it.
You, and your colleagues, do a wonderful job. I have learned a great deal from you. Thank you. YG:up::)
