I have the LG model GH22NS50 CD/DVD disk drive installed on my computer (Winxp Pro OS).
I contacted LG to get the latest Firmware Update File and was provided with the correct one to install.
When I tried to install it ( A zip file) it keeps coming up with the error message "Can't Find The Target Drive" and I have to exit the installation. I checked this problem out on the internet and apparently a lot of people are experiencing the same problem.I could find no solution among the offerings.
I contacted LG tech support which after the incredible luck of having connected with a tech support person the first time, I spent two days without being able to do so again. They have a "Chat" offering which is utterly useless as it keeps saying the person I need to speak to is out of the office and repeatedly gives an utterly useless phone number to call. I held on for 30 minutes listening to a recording of how important my business is to them and no one ever answered. Was then given a second number with the same result. I would NEVER buy another LG product.
Does anyone know what the solution is to the Firmware installation problem is? I am wondering if burning the update file to a dvd and trying to install it from the drive ( thinking it surely it will find the target drive since the software is being installed from it) I don't want to risk it lest it cause the now working drive to not work at all. Although the drive is working, it seems to be very slow to respond and the task manager often pops up saying the drive is "Not Responding".
Any suggestions or sound advice would be much appreciated. Thanks
I contacted LG to get the latest Firmware Update File and was provided with the correct one to install.
When I tried to install it ( A zip file) it keeps coming up with the error message "Can't Find The Target Drive" and I have to exit the installation. I checked this problem out on the internet and apparently a lot of people are experiencing the same problem.I could find no solution among the offerings.
I contacted LG tech support which after the incredible luck of having connected with a tech support person the first time, I spent two days without being able to do so again. They have a "Chat" offering which is utterly useless as it keeps saying the person I need to speak to is out of the office and repeatedly gives an utterly useless phone number to call. I held on for 30 minutes listening to a recording of how important my business is to them and no one ever answered. Was then given a second number with the same result. I would NEVER buy another LG product.
Does anyone know what the solution is to the Firmware installation problem is? I am wondering if burning the update file to a dvd and trying to install it from the drive ( thinking it surely it will find the target drive since the software is being installed from it) I don't want to risk it lest it cause the now working drive to not work at all. Although the drive is working, it seems to be very slow to respond and the task manager often pops up saying the drive is "Not Responding".
Any suggestions or sound advice would be much appreciated. Thanks