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Drop Down Cap

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Fairly new Windows 8

I am writing a manuscript and would like to use drop-down caps at the beginning of each chapter. I have used them before with no problem, but I now can't get it to work. I go to "Insert" and on the "Text" toolbar it shows Text Box, Quick Parts, Word Art, and Drop Down Caps. The first 3 are lit up, but Drop Down Caps is not, and it will not activate so that I can use it. Please tell me what to do.

Louise

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