Hello All,
This is a fix that I just applied to my Windows 8 64-bit Lenovo Twist. It is working great for video service. It takes a few minutes and couple of downloads from Kensington and Displaylink to work though. I hope it works for you too.
Uninstall All Version of Displaylink from Programs & Features in the Control Panel. Unplug the sd400v from your machine, and don't plug it back in until the steps below are complete.
You MUST Install V5.5 to make it work, that is the only version the onboard firmware will recognize that is also compatible with newer versions.
1) You need to download Displaylink V5.5 from http://www.displaylink.com/support/sla.php?fileid=33
2) Extract the file into a folder that you can navigate to, then right-click the Setup.exe file and choose Troubleshoot compatibility, the choose Troubleshoot program
3) Pick It worked in an earlier version AND requires additional permissions
4) During this process choose the option that it worked in Windows 7, I think you'll need to click this a couple of times.
5) It will run through the install software and give an error that says it isn't compatible with the operating system (Windows 8), choose Run Anyway and it will.
6) After the install is complete it will just finish with no screen saying that it is done, so I went to Programs & Features and checked the installed version as 5.5 (it's the column all the way to the right in Programs & Features)
7) Next you need to download the latest and greatest version of DisplayLink (I got V7.2 today) from http://www.displaylink.com/support/sla.php?fileid=88
8) Install that version, then double check Programs & Features to make sure they are there, both Display Link Core Software and DisplayLink Graphics.
9) Now that all that is finished, Plug in the sd400v. It will run through the install and tell you it doesn't work, just choose Run Anyway and it will install and start working just fine.
I tried for about 5 hours today to get this solved, if there is an easier way please post it, but if not, I really hope this helps somebody out there.:D
This is a fix that I just applied to my Windows 8 64-bit Lenovo Twist. It is working great for video service. It takes a few minutes and couple of downloads from Kensington and Displaylink to work though. I hope it works for you too.
Uninstall All Version of Displaylink from Programs & Features in the Control Panel. Unplug the sd400v from your machine, and don't plug it back in until the steps below are complete.
You MUST Install V5.5 to make it work, that is the only version the onboard firmware will recognize that is also compatible with newer versions.
1) You need to download Displaylink V5.5 from http://www.displaylink.com/support/sla.php?fileid=33
2) Extract the file into a folder that you can navigate to, then right-click the Setup.exe file and choose Troubleshoot compatibility, the choose Troubleshoot program
3) Pick It worked in an earlier version AND requires additional permissions
4) During this process choose the option that it worked in Windows 7, I think you'll need to click this a couple of times.
5) It will run through the install software and give an error that says it isn't compatible with the operating system (Windows 8), choose Run Anyway and it will.
6) After the install is complete it will just finish with no screen saying that it is done, so I went to Programs & Features and checked the installed version as 5.5 (it's the column all the way to the right in Programs & Features)
7) Next you need to download the latest and greatest version of DisplayLink (I got V7.2 today) from http://www.displaylink.com/support/sla.php?fileid=88
8) Install that version, then double check Programs & Features to make sure they are there, both Display Link Core Software and DisplayLink Graphics.
9) Now that all that is finished, Plug in the sd400v. It will run through the install and tell you it doesn't work, just choose Run Anyway and it will install and start working just fine.
I tried for about 5 hours today to get this solved, if there is an easier way please post it, but if not, I really hope this helps somebody out there.:D