Hi Guys,
I am hoping you can help me again.
Elderly laptop, in very good condition,good quality and lightly used. Was given it a few months back and reinstalled XP with your help, as it appeared to have been infected with a virus. It's kept updated, it has Service Pack 3, and Norton anti Virus.
Been great until suddenly last week, after being switched off over night... it basically stopped working, or at least at an absolutely snail's pace
CPU could be the problem, it appears to be running at 100% all the time, with no applications open. svchost.exe being the greedy culprit. It has 2gb memory, that does not appear to be overworked
Is it possible to repair this, and if so how, please? I have the recovery disc. I would prefer not to go back to factory again if it can be avoided.
The other slightly suspicious thing is that Norton reports an error every now and again, but fixes itself. But with no available cpu its difficult to do anything at all.
I am writing this on a different machine, so cant provide a log.
Hope you can help me though. Thank you.
Lyn
I see there is someone else with a similar problem, the thread gives me some things to try... i have turned off the windows update for a start, but its late now. will do more tomorrow. I'm sorry I didnt read the forum before I posted, must drive you guys nuts when people dont read previous.
I am hoping you can help me again.
Elderly laptop, in very good condition,good quality and lightly used. Was given it a few months back and reinstalled XP with your help, as it appeared to have been infected with a virus. It's kept updated, it has Service Pack 3, and Norton anti Virus.
Been great until suddenly last week, after being switched off over night... it basically stopped working, or at least at an absolutely snail's pace
CPU could be the problem, it appears to be running at 100% all the time, with no applications open. svchost.exe being the greedy culprit. It has 2gb memory, that does not appear to be overworked
Is it possible to repair this, and if so how, please? I have the recovery disc. I would prefer not to go back to factory again if it can be avoided.
The other slightly suspicious thing is that Norton reports an error every now and again, but fixes itself. But with no available cpu its difficult to do anything at all.
I am writing this on a different machine, so cant provide a log.
Hope you can help me though. Thank you.
Lyn
I see there is someone else with a similar problem, the thread gives me some things to try... i have turned off the windows update for a start, but its late now. will do more tomorrow. I'm sorry I didnt read the forum before I posted, must drive you guys nuts when people dont read previous.
