I just ran the my dell thing on my brothers laptop and everything passed accept the HD smart short self test his computer has two hard drives a 128 GB Samsung SSD mSATA and a 1 TB Western Digital which is what has the failure.
Vendor: Western Digital
Model Number: WDC WD10JPVT-75A1YT0
Serial Number: WXT1CC155176
Firmware Revision: 01.01A01
Size: 931.5 GB
Rotation Rate: 5400 RPM
Cache Size: 8 MB
Temperature: 31 C
Physical Sector Size: 4 KB
Logical Sector Size: 512 B
Logical Sector Count: 1953525168
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
SMART Short Self Test
Test Started - 12/6/2013 9:01:29 PM
Error Message: - 12/6/2013 9:01:39 PM
The device reported the following status: The previous self-test completed having the read element of the test failed.
Error Message: - 12/6/2013 9:01:39 PM
The first failing LBA value is 789812408 and the failure occurred after the device had been operating for 761 power-on hours.
Test Finished: - 12/6/2013 9:01:41 PM
Failed (Error code: WHD16-MYV)
so any ideas what this could be, this is the first time this scan was ever run so not really sure if this has been a problem before. Also I will upload the full report but this was the only problem it detected.
here is his laptop specs
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 16261 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Also his laptop has this
DirectX version: 11.0
GPU processor: GeForce GT 640M
Driver version: 331.65
Direct3D API version: 11.1
Direct3D feature level: 11_0
CUDA Cores: 384
Core clock: 645 MHz
Memory data rate: 4000 MHz
Memory interface: 128-bit
Memory bandwidth: 64.00 GB/s
Total available graphics memory: 4096 MB
Dedicated video memory: 2048 MB GDDR5
System video memory: 0 MB
Shared system memory: 2048 MB
Video BIOS version: 80.07.59.00.0C
IRQ: 16
Bus: PCI Express x16 Gen3
Device Id: 10DE 0FD2 054F1028
Part Number: 1304 0020
Thanks,
Edit: I also restarted the PC and hit F12 and went to diagnostics and ran a test that way and everything passed accept DST short Test on the same hard drive and it popped up with error code 2000-0142 validation 101258
Vendor: Western Digital
Model Number: WDC WD10JPVT-75A1YT0
Serial Number: WXT1CC155176
Firmware Revision: 01.01A01
Size: 931.5 GB
Rotation Rate: 5400 RPM
Cache Size: 8 MB
Temperature: 31 C
Physical Sector Size: 4 KB
Logical Sector Size: 512 B
Logical Sector Count: 1953525168
Supported Standards: ATA8-ACS, ATA/ATAPI-7, ATA/ATAPI-6, ATA/ATAPI-5
SMART Short Self Test
Test Started - 12/6/2013 9:01:29 PM
Error Message: - 12/6/2013 9:01:39 PM
The device reported the following status: The previous self-test completed having the read element of the test failed.
Error Message: - 12/6/2013 9:01:39 PM
The first failing LBA value is 789812408 and the failure occurred after the device had been operating for 761 power-on hours.
Test Finished: - 12/6/2013 9:01:41 PM
Failed (Error code: WHD16-MYV)
so any ideas what this could be, this is the first time this scan was ever run so not really sure if this has been a problem before. Also I will upload the full report but this was the only problem it detected.
here is his laptop specs
Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i7-3632QM CPU @ 2.20GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 8
RAM: 16261 Mb
Graphics Card: Intel(R) HD Graphics 4000, -1984 Mb
Also his laptop has this
DirectX version: 11.0
GPU processor: GeForce GT 640M
Driver version: 331.65
Direct3D API version: 11.1
Direct3D feature level: 11_0
CUDA Cores: 384
Core clock: 645 MHz
Memory data rate: 4000 MHz
Memory interface: 128-bit
Memory bandwidth: 64.00 GB/s
Total available graphics memory: 4096 MB
Dedicated video memory: 2048 MB GDDR5
System video memory: 0 MB
Shared system memory: 2048 MB
Video BIOS version: 80.07.59.00.0C
IRQ: 16
Bus: PCI Express x16 Gen3
Device Id: 10DE 0FD2 054F1028
Part Number: 1304 0020
Thanks,
Edit: I also restarted the PC and hit F12 and went to diagnostics and ran a test that way and everything passed accept DST short Test on the same hard drive and it popped up with error code 2000-0142 validation 101258