I have been using a HP 14-b109sa with Windows 8 for a few months. The whole time the internet connection itself hasn't been particularly slow, but almost always YouTube videos don't load, and I can't download powerpoints or documents either. My housemates laptops work fine, although one of them struggles streaming Netflix. I tried plugging my laptop into the router and it still wouldn't load a YouTube video. Don't know much about computers or anything so any help would be very appreciated thanks :)
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