Today, I went to a site to help someone (elderly) get information regarding doctor care. After I put in all their information, I then went to my hotmail sign in, and the other parties name came up, and I was blocked from from my account. I realized my hotmail account was now changed to his address. Each time I try to sign in, it states we want to verify you are such and such, his name not mine. How in the world do I get my hotmail account back under my address. I am so very overwhelmed by this. I went to tech support at hotmail, and they want to charge me, and could care less about my dilemma. I am a senior citizen, and do not have the funds to correct my mistake. Is this the way it is for our elderly in situations like this? Please, I need your help. I was trying to do a good deed for someone and now I have terrible trouble. I am very limited on computer tech. stuff.
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