Hi, I have a Sony SVE1711X1EB. I upgraded to windows 8 pro and now my blu ray drive doesn't work. The model is Matshita BD CMB UJ160. In device manager there is an error message "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I have tried driver update but it is up to date so I am at a loss. Not technically gifted so wouldn't have a clue where to start looking for a solution. Any ideas for a novice?
I have tried driver update but it is up to date so I am at a loss. Not technically gifted so wouldn't have a clue where to start looking for a solution. Any ideas for a novice?