I have not supplied Sysinfo, because the computer is my friend's, not in my house.
She has a Toshiba laptop with Windows 7 OS. She had connected to the internet for several months without a problem by sharing her roommate's wireless network In the past week, when she connects, the connection breaks after about 5 minutes with a message about the gateway's not being available. In trying to help her, I found that by clicking on the clock on the system tray and resetting the clock, she could remain connected. Thinking the problem was solved by synchronizing the time, we congratulated ourselves and I left. This evening, I received an email from her telling me that when she turn on her computer, it again displayed the same problem: it runs for a few minutes, then disconnects with a message about a faulty gateway.
Can someone help on the basis of the above information?
She has a Toshiba laptop with Windows 7 OS. She had connected to the internet for several months without a problem by sharing her roommate's wireless network In the past week, when she connects, the connection breaks after about 5 minutes with a message about the gateway's not being available. In trying to help her, I found that by clicking on the clock on the system tray and resetting the clock, she could remain connected. Thinking the problem was solved by synchronizing the time, we congratulated ourselves and I left. This evening, I received an email from her telling me that when she turn on her computer, it again displayed the same problem: it runs for a few minutes, then disconnects with a message about a faulty gateway.
Can someone help on the basis of the above information?