i cant move my mouse

hello, i cant move my mouse when i'm pressing on a key please help thank you

this is a laptop touchpad

i have a Toshiba satellite c55-a5220

specs

Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8, 64 bit
Processor: Intel(R) Celeron(R) CPU 1037U @ 1.80GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 2
RAM: 3975 Mb
Graphics Card: Microsoft Basic Render Driver, 20 Mb
Hard Drives: C: Total - 464736 MB, Free - 431688 MB;
Motherboard: TOSHIBA, Portable PC