WARNING ! Against MS Product Key downloads. This is 2ce it has bit me.My bad.
Brand spanking new Dell Inspiron 660 W7, 64bit machine nekkid on the inside. Purchased Office 2013 Pro Product Key. Failure to install. I spent an hour before calling Microsoft - they gave up after 1 1/2 hours. They will call me back!! I hope? The MS download install by product key is pathalogically flawed to prevent installation.
1. I follow directions - www.office.com/setup
2. created userid and password for this machine
3. Filled in all the blanks and the product key
4. begin install and filled out the silly little junky key
5. Continue
6. Message - An email has been sent to the address noted, open email and follow instructions.
there is no other option to continue
7. THERE IS NO EMAIL ON THIS MACHINE - IT IS NAKED!
Can you believe this?
8. I go to another machine and remote into the server to get email
9.email says click her to verify our email
10 I click to verify and browser opens and begins installing MS Office - ON THE WRONG MACHINE
11. I think WHAT IDIOT DESIGNED THIS PROCESS!!
12. I close out and go to the new machine and go to the new machine and sign on as to download and reload Office
11. Dialog box - AN ERROR HAS OCCURRED - and can't get any further.
12. after 1 1/2 hours and much wrangling and trying I cannot get it installed.
13. I call Microsoft Tech support
14. After 1 1/2 hours and much wrangling and registry diddling, they cannot get it to work either
15. They will call me in the morning.
I had blocked off 3 hours for this process considering I had the same exact experience a month ago.
Bottom line:
WARNING - DO NOT PURCHASE PRODUCT KEY PRODUCTS FROM MICROSOFT BECAUSE THE PROCESS IS PATHOLOGICALLY FLAWED.
I will report back tomorrow on any outcome.
I will NEVER get MS products without the disk again! Can't afford the time and aggravation.
Sorry for the post but it needed to be shared.
Bill
Brand spanking new Dell Inspiron 660 W7, 64bit machine nekkid on the inside. Purchased Office 2013 Pro Product Key. Failure to install. I spent an hour before calling Microsoft - they gave up after 1 1/2 hours. They will call me back!! I hope? The MS download install by product key is pathalogically flawed to prevent installation.
1. I follow directions - www.office.com/setup
2. created userid and password for this machine
3. Filled in all the blanks and the product key
4. begin install and filled out the silly little junky key
5. Continue
6. Message - An email has been sent to the address noted, open email and follow instructions.
there is no other option to continue
7. THERE IS NO EMAIL ON THIS MACHINE - IT IS NAKED!
Can you believe this?
8. I go to another machine and remote into the server to get email
9.email says click her to verify our email
10 I click to verify and browser opens and begins installing MS Office - ON THE WRONG MACHINE
11. I think WHAT IDIOT DESIGNED THIS PROCESS!!
12. I close out and go to the new machine and go to the new machine and sign on as to download and reload Office
11. Dialog box - AN ERROR HAS OCCURRED - and can't get any further.
12. after 1 1/2 hours and much wrangling and trying I cannot get it installed.
13. I call Microsoft Tech support
14. After 1 1/2 hours and much wrangling and registry diddling, they cannot get it to work either
15. They will call me in the morning.
I had blocked off 3 hours for this process considering I had the same exact experience a month ago.
Bottom line:
WARNING - DO NOT PURCHASE PRODUCT KEY PRODUCTS FROM MICROSOFT BECAUSE THE PROCESS IS PATHOLOGICALLY FLAWED.
I will report back tomorrow on any outcome.
I will NEVER get MS products without the disk again! Can't afford the time and aggravation.
Sorry for the post but it needed to be shared.
Bill