Hey, thanks for checking out this post.
So for a couple months now, my headset has been disconnecting randomly from my computer. And by disconnecting, I mean it stops playing whatever sound it's receiving and the mic stops working. I'm fairly certain this is a problem with the headset itself, as other USB devices don't get randomly disconnected from my computer.
To explain the common scenario, I will be doing something on my computer, like listening to music, or talking in a Skype call, and then my headset will suddenly give a fairly loud click, and all sound will cease, with my mic disabling as well. Usually I just need to unplug my headset from the port and then plug it back in for the headset to start working again, however sometimes that doesn't work, and sometimes when it does, the sound resets to a much higher volume then it was at. I've recently discovered that two of my front USB ports won't work for that problem, and only my USB 3.0 port will work for the reset. I know that the two other USB ports work fine as other devices can connect. The problem of the headset shutting off randomly appears frequently once it starts, and makes Skype calls and other things nearly impossible.
Also, I sometimes receive a message after the headset is disconnected saying that the USB hub has exceeded the power limit or something of the sort. I can't remember the exact statement, however it's something along those lines. It then gives me a menu where I can reset the USB ports while the device is unplugged. I don't quite understand this, as it gives me no idea as to what exactly is giving too much power to the USB hub.
To make the situation even more complicated, I sometimes don't even need to unplug the headset to fix the problem, as the sound returns in a couple seconds. I've concluded that the problem isn't from faulty wiring or the device being too loose in the port, as the headset will shut off randomly even when it's sitting on my desk.
On a final note, thank you for reading this entire post and for any suggestions you may have :). I appreciate you for trying to help me with this problem. This situation is the only thing that's been bugging me about my computer. Below are some specs that I thought may be useful. Please notify me if there is anything else you need to know. Thanks.
Headset: Logitech H540 Headset (connects via front USB port)
OS: Windows 7 Ultimate
Video Card: Nvidia GeForce GTX 660 Superclocked
So for a couple months now, my headset has been disconnecting randomly from my computer. And by disconnecting, I mean it stops playing whatever sound it's receiving and the mic stops working. I'm fairly certain this is a problem with the headset itself, as other USB devices don't get randomly disconnected from my computer.
To explain the common scenario, I will be doing something on my computer, like listening to music, or talking in a Skype call, and then my headset will suddenly give a fairly loud click, and all sound will cease, with my mic disabling as well. Usually I just need to unplug my headset from the port and then plug it back in for the headset to start working again, however sometimes that doesn't work, and sometimes when it does, the sound resets to a much higher volume then it was at. I've recently discovered that two of my front USB ports won't work for that problem, and only my USB 3.0 port will work for the reset. I know that the two other USB ports work fine as other devices can connect. The problem of the headset shutting off randomly appears frequently once it starts, and makes Skype calls and other things nearly impossible.
Also, I sometimes receive a message after the headset is disconnected saying that the USB hub has exceeded the power limit or something of the sort. I can't remember the exact statement, however it's something along those lines. It then gives me a menu where I can reset the USB ports while the device is unplugged. I don't quite understand this, as it gives me no idea as to what exactly is giving too much power to the USB hub.
To make the situation even more complicated, I sometimes don't even need to unplug the headset to fix the problem, as the sound returns in a couple seconds. I've concluded that the problem isn't from faulty wiring or the device being too loose in the port, as the headset will shut off randomly even when it's sitting on my desk.
On a final note, thank you for reading this entire post and for any suggestions you may have :). I appreciate you for trying to help me with this problem. This situation is the only thing that's been bugging me about my computer. Below are some specs that I thought may be useful. Please notify me if there is anything else you need to know. Thanks.
Headset: Logitech H540 Headset (connects via front USB port)
OS: Windows 7 Ultimate
Video Card: Nvidia GeForce GTX 660 Superclocked