SupraSavings popup

May 14, 2014, 1:38 am

≫ Next: Dell InspironN4050 , No Sound From Audio Jack...

≪ Previous: Yahoo new Email problem

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Hi I just got scammed buying a laptop and I'm next to hopeless when it comes to this sort of stuff, so I guess I'm off to a shaky start... ;-O.

It's running a dodgy copy of Windows 7 with loads of software and programs I don't even understand. Regardless, I've managed to tame the annoying popups and ad material down to a manageable state. However, when I'm using Google Chrome these hideously irritating popups for something called 'Supra Savings' keep coming up, making it almost impossible to negotiate the screen. I've tried going to Uninstall Programs to get rid of it, but nothing exists under Supra Savings! Help!

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Dell InspironN4050 , No Sound From Audio Jack...

May 14, 2014, 4:37 am

≫ Next: Activity Monitor: Memory Used

≪ Previous: SupraSavings popup

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hi, i am using Dell Inspiron N4050 , i am having problem with my audio jack. their is no sound coming from my audio jack in windows , i tried every solution available on Google but None of them work.. first i thought that it's an hardware issue, but now i think it's software/driver related issue, because jack is absolutely working fine in ubuntu without causing me any problem... i am also using the latest IDT drivers available for my hardware. my Audio device is IDT High Definition audio Codec .. Hope SomeOne tell me Working Solution, ... Sad Sad i am Using Widnows7 32Bit all Drivers are UpToDate.... (Sorry For My Bad English)

Activity Monitor: Memory Used

May 14, 2014, 7:19 am

≫ Next: turtle beach

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Until yesterday, my Mac had 4GB of RAM. It was forever getting the spinning beach ball. Yesterday, I added another 8GB of RAM. I'm not sure that I understand the Activity Monitor, but it is now showing the follow information:

Physical Memory: 12.00 GB
Memory Used: 8.67 GB
Virtual Memory: 12.00 GB
Swap Used: 0 bytes
App Memory: 2.08 GB
File Cache: 5.43 GB
Wired Memory: 1.18 GB
Compressed: 0 bytes

If I'm reading this right, it seems like 8.67 GB Memory Used is extremely high when the only programs open are Activity Monitor and Google Chrome.

Things running in the background are as follows:
Google Drive
Dropbox
Avast
Evernote

Can someone tell me if I'm reading this wrong or if not, can I do anything to make the Memory usage be more efficient?

Thanks
Peg

turtle beach

May 14, 2014, 8:02 am

≫ Next: Email - thread change???

≪ Previous: Activity Monitor: Memory Used

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I want to hook up my turtle beach x11's to my laptop but i don't have a microphone input. Is there a cord or something i could get?

Email - thread change???

May 14, 2014, 8:14 am

≫ Next: Toshiba 1TB External HDD suddenly slow and full of errors

≪ Previous: turtle beach

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I have a question concerning e-mail hacks and thread changes after the e-mail has already been delivered. I suspect a client of mine my may have hacked my e-mail and changed the content in one of our email thread concerning an order they made. Essentially, I gave them several choices for items they needed to select. They choose item 3 yesterday, but then when I looked at the e-mail today their was no 3 and in its place was a hyperlink.Now, I'm not discounting the fact that I may have made a mistake, but I check this twice yesterday before I made the order and I never remember seeing any hyperlinks in this message. Also, is their any way to check the thread with the ( Inspection Element Tool ) on G-mail.

Thanks,

Toshiba 1TB External HDD suddenly slow and full of errors

May 14, 2014, 8:22 am

≫ Next: Lightning fried PCIe GBI Family Controller. What now?

≪ Previous: Email - thread change???

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So I purchased a 1TB Toshiba Automatic Backup Portable Hard Drive - Burgundy (PH2100U-1EWR) back in December and it worked great. I reformatted it to FAT so I could play all of my movie files on my Playstation 3. One day a few weeks ago, I was streaming a movie and suddenly it got very slow streaming, like slow frame to slow frame with no sound. I plugged the HDD into my computer and it was suddenly slow at looking up files. Some files do not even come up. I am still able to transfer small files from the harddrive to my computer but I seriously have no idea what happens. I get a Short DST fail when I run Seatools For Windows and HD Tune doesn't bring up any results. I lost the receipt for the device and all I have is a online banking record as proof of purchase so I am nervous regarding Toshiba's warrently policy. I would ideally like to fix this on my own and continue using the harddrive. I don't care if I have to delete everything on it, I would just like it fixed! Please help thank you.

Lightning fried PCIe GBI Family Controller. What now?

May 14, 2014, 9:49 am

≫ Next: Wireless Bridge Setup

≪ Previous: Toshiba 1TB External HDD suddenly slow and full of errors

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My house got struck by lightning. I had all electricity protected but forgot to surge protect the DSL phone line. The phone line didn't get a direct hit but picked up some static and my modem was lost. Also, the ethernet plug on my OOMA phone system was lost along with the Realtek PCIe GBE Family Controller. It shows as not working. The rest of the computer seems fine. This is on an Asus motherboard.

Can I fix this by simply purchasing a replacement networking card and plugging it into one of the motherboard card slots? If it requires a special type, please let me know.

Thanks

Wireless Bridge Setup

May 14, 2014, 9:49 am

≫ Next: Help please

≪ Previous: Lightning fried PCIe GBI Family Controller. What now?

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Hi guys I have a TP-Link TD-W8960N router, I am trying to use it as a wireless access point in my house to extend my wifi range. I have a router supplied by my ISP and this is my main router, now I want to use my old TP-Link router to extend my wifi signal. I have tried setting up a wireless bridge within the admin console of the TP-Link router, however it does not seem to be working. Do i need to TP-Link routers of the same model for this wireless bridge to work or can i use two different kind of routers?

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Help please

May 14, 2014, 9:53 am

≫ Next: Intel Turbo Boost Technology

≪ Previous: Wireless Bridge Setup

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Hi All,

My friends new computer is really slow when it comes to internet activities and has blue screened twice.

Even though he has 46mbps download and 8mbps upload on speedtest.net.

Sometimes the lights on his router all manically flash at the same time, and everything slows down to a snail pace. His PC can only stream 1 video at a time, and even then the video will jam or not load.

He asked me to help as he has a form of autism. When I unplugged his router and cleaned his PC with ccleaner, it can stream 10 1080p videos and live stream TV and generally can push his PC as far as it can uninhabited. Sadly only for it to eventually revert back to its slowness and "shittery".

Help.

OS Version: Microsoft Windows 8.1 Pro, 64 bit
Processor: Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz, Intel64 Family 6 Model 60 Stepping 3
Processor Count: 8
RAM: 16034 Mb
Graphics Card: Intel(R) HD Graphics 4600, -1792 Mb
Hard Drives: C: Total - 2096799 MB, Free - 1740610 MB; D: Total - 764433 MB, Free - 764191 MB; E: Total - 349 MB, Free - 292 MB;
Motherboard: ASRock, B85M-ITX
Antivirus: Ad-Aware Antivirus, Updated and Enabled

This could be a problem rooted in the initial configuration as his PC blue screening twice is pretty scary.

Thanks in advance.

Harry

Intel Turbo Boost Technology

May 14, 2014, 10:24 am

≫ Next: DHCP stops handing to IPs to VPN

≪ Previous: Help please

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I understand what Intel Turbo Boost technology is and how it works.

What I would really like to know is "....does it do what it says on the can...." In practice does this technology really work seamlessly in the background as your computing demands vary depending on your current needs?

I am currently considering the purchase of a computer with an Intel® Core™ i5-4200U Processor that is rated 1.6 GHz and 2.6 GHz with TurboBoost, incorporating a 3 MB cache. Some of the work that I do is as mundane and low-usage as Word or Excel and a 1.6 GHz processor is more than adequate. But much of the work that I do is graphically intensive and I expect that at 1.6 GHz the processor will fall over but at 2.6 GHz it should be just fine.

In the real-world of hands-on use is this Intel Turbo Boost technology the answer to vastly different workloads such as that described above... :confused:

TiA

T.

DHCP stops handing to IPs to VPN

May 14, 2014, 10:41 am

≫ Next: Network security issue

≪ Previous: Intel Turbo Boost Technology

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First, this all worked perfectly , until I upgraded my Hyper-v Servers from 2012STD to 2012R2

Now my setup , I have 2 Microsoft server 2012R2 Hyper-v's running , and Virtuliazed on the Hyper-v server are 2 MS 2008 servers running as Domain controllers /DHCP servers and DNS servers.

I did the upgrades and everything worked fine , for a couple of days , then I started having issues with my Cisco ASA 5510 Firewall/VPN server of people not able to log on. they could not log on because they were not getting an IP address from the DHCP server. so I rebooted my VPN , and all worked for a couple of days again and the cycle repeated, So I opened a ticket with Cisco. and they got it working again for a couple of days . so back to cisco. now I spent all day on the phone with Cisco yesterday about this and in the end. they could see the Cisco Box send out the network request to the DHCP Box , but no response from the DHCP server . so I put Wire shark on the hyper-v server , and I see the request come in, but no response.

Now I did have some initial trouble with the Networking from the Hyper-v server where performance was dreadfully slow . so I went in on the network adapters and disabled "Virtual Machine Queuing" and performance was 10 fold better.

any Idea ? it almost is like hte Hyper-V virtual Switch is filtering the DHCP request , but only from the firewall/VPN.

Network security issue

May 14, 2014, 12:28 pm

≫ Next: run dll message

≪ Previous: DHCP stops handing to IPs to VPN

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Hello forum. Thank you for taking the time to review my issue.

This is the scenario: Set up is for a is for a pharmacy. One internet connection (one cable or DSL modem) and one router.

User currently has a security camera on the network which is accessible from the internet via port forwarding.

User is accepting credit cards and before being approved by the processing company they initiated a "scan" of the pharmacy network and saw a vulnerability on port 80 ( the port the security camera is using)

Question is, which is the best (not necessarily the easiest) way to fix this?

Thank you for your assistance!

JP

run dll message

May 14, 2014, 1:01 pm

≫ Next: aa4funn

≪ Previous: Network security issue

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Hi, on start up and when accessing internet i keep getting a run dll message.

There was problem starting c:\Program Files\(x86)\Musictoolbar\Datamngr\cpcrtldr.dll
Access is denied

How can i get rid of it ?

Attached Thumbnails

 

aa4funn

May 14, 2014, 1:56 pm

≫ Next: Wifi & registry errors

≪ Previous: run dll message

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Was given a laptop using XP. I am trying to download info. from the internet to no avail. It did work for a couple of programs, but now get the following message: "Windows cannot access the specified device, path or file. You may not have the permissions to access the item." The first thing I did when given the machine was set my self up as administrator. I did find (while using defrag) some removable files with someone else 's name as part of the file. These are non-removable files, could this be the issue? Am at a loss. Have the os and all of the service packs but do not want to loose anything. Thanks for the HELP!! Even the TSG SYSINFO recommended will not download.

Wifi & registry errors

May 14, 2014, 1:57 pm

≫ Next: Blue Screens After Replacing Motherboard

≪ Previous: aa4funn

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I have an HP laptop with windows 8 and a Lynksys router. I was in the middle of filling out a job application online and the wifi went down. Modem is working like its supposed to. I called tech support for linksys and they said there are 91 registry file errors among some other stuff, but wanted me to subscribe to iyogi and pay 179.99 to fix it and get tech support for a year. I don't have that kind of money that's why i filing out applications!:(

Is there anywhere (including this site) where i can call and get this fixed or get remote access assistance?

Thank you

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Blue Screens After Replacing Motherboard

May 14, 2014, 1:57 pm

≫ Next: Excel formula for first available number between x and y

≪ Previous: Wifi & registry errors

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I just want to preface this by saying that I'm new to computer diagnostics and repair, and to this board. I will begin by regaling you with the tale of what I have done so far. I realize that mistakes were made, but I will tell you exactly what I did so that you guys have all of the information to help me finish repairing this stupid thing.

I've been trying to fix my parent's computer. It was freezing with green vertical lines on the screen, so after a bit of research, it seemed to be an issue with the graphics card, but since the graphics are integrated, I figured it was a motherboard problem. It's got an AMD Athlon II processor, by the way.

When the motherboard arrived I replaced it. The old motherboard was an ASUS M5A78L-M LX Plus. The new one is an ASUS M5A78L-M/USB3. I chose the new one because I believe that it is compatible with all of the hardware that was already in the computer (same processor socket, RAM compatibility, etc.). I had some difficulty in installing the processor, and in the process bent a couple of pins, but I was able to straighten them out, and got it installed. I also installed an NVidia GeForce 610 video card that I had removed from a different computer. That card was working fine when I uninstalled it from the other computer.

At this point I had NOT reinstalled Windows (Windows 7, by the way), OR repaired the current installation. Windows seemed to run fine, I installed a few programs, and everything was gravy. I was watching Youtube videos and everything. Then, I got the blue screen. It shut off and restarted too fast for me to read the code or anything. When the computer restarted, I ran Windows normally and it ran for a while until I got a blue screen again. I then set it up so that it would not automatically restart during a STOP error and it would save the data dump. However, I really had and have no idea how to access or utilize that information.

After that, I got the genius idea to reinstall Windows 7. I figured it was a compatibilty issue between the old installation and the new motherboard. I had hoped to resolve the issue by reinstalling Windows 7. I was attempting to reinstall Windows as opposed to repairing the existing installation. For whatever reason, I viewed that as better, or more thorough. Anyway, I got a blue screen partway through the Windows installation. Now, I didn't even have an operating system to work with.

So, I updated the BIOS and tried to do really anything that I could do without an operating system. I also attempted to install Windows 7 one or two times (I don't remember how many times) and got blue screens part way through each attempt. At this point I was really pulling my hair out. After extensive Google searching, I read multiple suggestions to unplug and reseat everything that I had messed with during the motherboard installation. I did this, and then successfully installed Windows 7.

Afterward, I was running Windows 7 just fine. I was getting drivers, a web browser, antivirus, video card drivers, other drivers, and some other programs installed. And it blue screened again. I then fired it back up, started installing Windows updates, and various other programs and then it blue screened again. This happened various times because I was considering the possiblity that the lack of a driver may be causing my blue screens. I should say that the frequency with which these blue screens are occuring seems to be increasing. It went from perhaps once every hour or two right after reseating everything to once every five to ten minutes or so at present.

This leads us to the present, in which I should have all current drivers for all of my hardware, and I've got some basic programs, such as web browser and antivirus installed, too. I'm currently running a memory test, since it was suggested to me that it may be a RAM issue. I'm running the one off of my Windows installation CD, with the "extended" test mix.

I would appreciate any knowledge, guidance, advice, or solutions you guys have to offer. I'm happy to answer any questions or provide additional information if you need it. I'm pretty frustrated and I'm hoping that I can resolve this issue soon.

Thanks,
Joseph

Excel formula for first available number between x and y

May 14, 2014, 2:27 pm

≫ Next: Error 5100

≪ Previous: Blue Screens After Replacing Motherboard

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I'm not really sure this one is possible, but TSG has never once let me down re: Excel.

I am looking for an Excel 2010 worksheet function that will return the first available number in a fixed range between x and y, which are values in a spreadsheet column.

The intention: I am making a cheap knowledge base, and I'm using integers as article identifiers. We have some articles already planned, but the planned articles left gaps in the PK numbering scheme. So if articles 1, 2, 4, 5, 6, and 8 are already planned, I'd like for the next planned article to be ID 3, and the one after that to be 7, etc.

I know this is all ridiculous, but I am organizationally restricted to Excel. Also, I know I can just increment by 1 based on the max, but there is a perception problem if you are about to plan article 374 when there is no article 2.

It would be something along the lines of

Code:

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From this range
      |
      -----> What numbers are not there, and from that
                  |
                  -----> What is the minimum

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It's the second step I don't know about.

Thanks for any ideas,

chris.

Error 5100

May 14, 2014, 2:35 pm

≫ Next: Webmail access

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I am Playing a game called "Battlefront Heroes" on facebook. but every time I try to attack someone I get "ERROR 5100"... I lose all my men and all medals... Anyone have any ideas what I can do to stop it

I don't know what info to give you to help me

I know that I have got Windows 8 and my graphic thing is a Intel thing

Webmail access

May 14, 2014, 2:38 pm

≫ Next: Video problems

≪ Previous: Error 5100

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Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 8.1, 64 bit
Processor: Intel(R) Core(TM) i5-3340 CPU @ 3.10GHz, Intel64 Family 6 Model 58 Stepping 9
Processor Count: 4
RAM: 8085 Mb
Graphics Card: Intel(R) HD Graphics, -1984 Mb
Hard Drives: C: Total - 953340 MB, Free - 834917 MB; E: Total - 476937 MB, Free - 388303 MB;
Motherboard: Gigabyte Technology Co., Ltd., H61M-DS2 DVI
Antivirus: Windows Defender, Disabled

I am with TalkTalk. I have no problem accessing my emails in Windows Live Mail, and using the same password I can get into My Account in the TalkTalk website. But that password is rejected when I try to access Webmail; and when I ask for a password reminder I'm told my email address is not in the TalkTalk domain, even though I get monthly emails from them with my bill. I need Webmail next week when I go to the USA and will be using a different computer. TalkTalk's customer service has been no help - I don't think they even understood what the problem is.

Video problems

May 14, 2014, 2:55 pm

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≪ Previous: Webmail access

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I installed a new ASUS motherboard and a new power supply into my system. I updated the bios and all other drivers to support windows 7 64 bit Windows. I have installed all the latest drivers for every device. The system is stable as there is no crashing yet the system isn't smooth and the screen randomly goes black for a couple of seconds as if to go to sleep only I have the power set to never sleep. I don't get any error messages and this happens even though I'm in the middle of typing. I feel as though the problem is the integrated video but I haven't found a way to test it since I don't have a video card less than 10 years old to try. I don't even know if any of them work.
My HDDs test good, my 4g RAM test good (memtest86)


Here is my system info


Tech Support Guy System Info Utility version 1.0.0.2
OS Version: Microsoft Windows 7 Professional, Service Pack 1, 64 bit
Processor: AMD Phenom(tm) 9600 Quad-Core Processor, AMD64 Family 16 Model 2 Stepping 2
Processor Count: 4
RAM: 3839 Mb
Graphics Card: ATI Radeon HD 3200 Graphics, 256 Mb
Hard Drives: C: Total - 305242 MB, Free - 228875 MB; F: Total - 152623 MB, Free - 54011 MB;
Motherboard: ASUSTeK Computer INC., M4A78-EM
Antivirus: Microsoft Security Essentials, Updated and Enabled


Do you know of a way I can test the integrated video?


Thanks
Jeanette